Like it or not, if you want to ensure your team is performing at its best, employee training and development is a must. Unfortunately, many employers don’t take this into consideration and would prefer not to have to deal with this sort of thing. But the reality is if you want your team to be productive, and your business to be profitable, while preventing it from becoming a revolving door,…
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It’s just three letters, but they’re critical ones. If you haven’t heard the acronym SOP (often referred to as SOPs), it stands for standard operating procedures. SOPs are the documented processes that help employees effectively and safely perform their jobs. Every single employee in your organization needs to understand, complete and follow these step-by-step desk procedures—especially right now. I like to use the example of the fast-food chain McDonald’s: Regardless…
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As a professional HR consultant, I find that bringing up succession planning is a bit like talking about wills—people get uncomfortable, change the subject and put it off rather than facing the facts. However, if you want to have a sustainable business that succeeds after a key player or players are gone, you NEED to have a strong bench in the wings so that you can protect what you’ve built.…
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How to Lead Your Employees Through a Better, Brighter 2018 There are consistent expectations from a leader. Whether you’re a small business owner looking for help growing your business or you’re a manager handling a team, you have people looking to you for direction and guidance. How you achieve meeting those expectations is the part that changes year after year. Each year presents different challenges to the workforce. Businesses in…
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