Category: Business Management

Keep Your Best Employees by Mastering the Art of the Stay Interview

November 12, 2025

Every leader has experienced it – a top performer walks into your office, announces they’ve accepted another job, and you’re left wondering what went wrong. They seemed engaged, loyal, and satisfied. But the truth is, most employees don’t leave on impulse. They leave after weeks or months of unmet needs, unspoken frustrations, or unseen opportunities. And by the time an exit interview happens, it’s too late to make a difference.…

Why the Succession Planning Process Should Start Earlier Than You Think

October 8, 2025

Many business owners and leaders know they should think about succession planning, but far too many of them choose to push it off until later. To be fair, it often feels like a distant concern – something to worry about when retirement is around the corner or when your business has grown large enough to justify the effort. But the reality is, if you wait too long to start the…

How to Avoid Common HR Mistakes That Could Cost You Thousands

July 2, 2025

As a small business owner, navigating the complexities of HR can be daunting. Mistakes can easily be made, and unfortunately, they can lead to some serious financial and legal repercussions. But if you understand these pitfalls – and learn how to avoid them – you could end up saving your business thousands of dollars. So, if you’re sick of making HR mistakes, and you want to do whatever you can…

Why HR Has a Bad Reputation and What Can Be Done to Change It

June 10, 2025

Your human resources (HR) department is intended to serve as a crucial bridge between you and your employees. Among other things, it helps to ensure that employees feel supported and policies are enforced fairly, while making sure your business is running as efficiently as possible. But despite this critical role, HR departments often find themselves grappling with a persistent image problem. And if you want to solve that problem, and…

Why Business Owners Choose Us Over Other HR Consulting Companies

May 2, 2025

When it comes to managing HR and leadership challenges, many business owners feel stuck. You’ve probably been there yourself – feeling like just another number on a crowded client roster, shuffled through automated responses, cookie-cutter solutions, and one-size-fits-all training programs. This impersonal, hands-off approach is common among most HR consulting companies, especially those serving hundreds or even thousands of clients simultaneously. But here’s the thing: Your business isn’t just a…

How to Terminate an Employee With Confidence, Clarity, Commitment, and Kindness

April 12, 2024

As an employer, you want to cultivate respectful relationships with everyone who works for you. And you want to do whatever you can to build a solid team that will help you ensure the long-term success of your business. But some employees may hinder the respect, success, productivity, and teamwork you’ve worked so hard to build, and it’s in these kinds of situations that you may have to terminate an…

Why Standard Operating Procedures Are So Important

October 23, 2023

Believe it or not, a lot of business owners don’t take the time to create standard operating procedures. After working as an HR and leadership consultant for many years now, I’m sad to say I’ve seen this time and time again across all kinds of different clients in a variety of industries. Either they come to me to write their standard operating procedures because they’ve never bothered to do it…

What Does an HR Person Do?

January 26, 2023

After working in human resources for several decades, it has become painfully obvious that many business owners have no idea what an HR person does. And oftentimes, their ideas about what they should be doing couldn’t be any further from the truth. Generally speaking, HR people tend to do just about everything, whether that’s bookkeeping, office management, hiring, firing, or just ordering some pizza for an employee meeting. That being…

How to Set Business Goals and Ensure Your Team Can Help You Achieve Them

January 10, 2023

If you own a business, you want your team to hit the ground running as soon as the new year begins. And if you want to make sure that happens, you can’t wait until the spring to set business goals, define accountabilities, or decide how you’re going to evaluate your employees – you need to do it now before it’s too late. This way, everyone on your team will be…

How To Attract New Employees With Better Recruiting Processes

October 5, 2021

Building your ‘A’ team is one of the most important jobs you have as a business owner or manager. Get it right and you are well on your way to a profitable business. Get it wrong, and you’ll waste a lot of time and money on recruiting and training new people, adding unnecessary stress and overwhelm to everyone else on your team. There’s no doubt that attracting and choosing the…