How to Avoid “Communication Bombs” Between Employees

February 14, 2021

Communication in the workplace can make or break your organization. If your employees are communicating effectively at work, your company is going to be much more successful. When your employees are communicating effectively at work, it: Strengthens the company culture Increases productivity and quality Avoids confusion and duplication of work Keeps everyone accountable and on-track with their tasks However, if your people are snapping at one another out of stress…

Why SOPs Will Make or Break Your 2021

January 6, 2021

It’s just three letters, but they’re critical ones. If you haven’t heard the acronym SOP (often referred to as SOPs), it stands for standard operating procedures. SOPs are the documented processes that help employees effectively and safely perform their jobs. Every single employee in your organization needs to understand, complete and follow these step-by-step desk procedures—especially right now. I like to use the example of the fast-food chain McDonald’s: Regardless…