Use This Method to Improve Your Leadership Skills and Communicate More Clearly With Your Team

February 8, 2022

One of the most important skills to learn as a business owner, manager, or supervisor is how to effectively communicate with your team. This involves many aspects, including things like how to clearly articulate ideas and expectations, how to promote mutually beneficial relationships by speaking to your team in the right tone, and how to properly delegate responsibilities. But despite being one of the most important leadership skills for successfully…

8 Questions Every Business Leader Should Ask Themselves

December 27, 2021

It’s lonely at the top. When you’re the leader, you seem to be carrying the weight of the world and the future of your whole business on your shoulders. Most leaders spend their days barely surviving emotionally, but nobody talks about it. In fact, I bet if your employees and colleagues knew how you feel most of the time, they would be shocked. Starting and growing a company comes with…

Questions You Should Ask In Every Interview

November 26, 2021

We are experiencing a time of great employee turnover, one unlike any most of us have seen in our careers. There are so many opportunities right now for your best people to jump ship! If you’re a small business owner, that likely means you’re trying to attract new employees (see my tips on this here). And you are likely finding yourself conducting lots of interviews, too. Picking the right people…

How To Retain Your Current Employees (and Survive The Great Resignation!)

October 27, 2021

I’ve been working as an HR professional for decades, and I can tell you that my colleagues and I have never seen anything like the ‘Great Resignation’ we’re now experiencing. American workers are quitting their jobs like never before, and can expect this trend to continue into 2022. When this pandemic started, there was so much we couldn’t predict, and I don’t think anyone predicted this ‘turnover tsunami.’ That said,…

How To Attract New Employees With Better Recruiting Processes

October 5, 2021

Building your ‘A’ team is one of the most important jobs you have as a business owner or manager. Get it right and you are well on your way to a profitable business. Get it wrong, and you’ll waste a lot of time and money on recruiting and training new people, adding unnecessary stress and overwhelm to everyone else on your team. There’s no doubt that attracting and choosing the…

How To Use ‘Stay’ Interviews To Keep Your Top Talent

August 23, 2021

Given the looming turnover crisis experts are now predicting, it’s more important than ever to keep employees happy. But in order to keep them happy, you have to know what makes them happy. And the only way to know what makes them happy is to ask them. A picture is worth a thousand words, and since a ‘stay’ interview is a first-hand picture of what your employee is thinking and…

Managing Multiple Generations In The Workplace

July 23, 2021

There’s no doubt that managers have a lot on their plate these days. Between managing remote work, divisive politics in the workplace and an increasingly diverse workforce, they certainly have their work cut out for them. The reality is that in today’s world, the workforce is diverse in just about every way you can think of – which is great because diversity strengthens your business. But it also means that…

How To Handle Divisive Politics At Work

June 3, 2021

Our world has changed. In 2021, that’s certainly an understatement. And perhaps nowhere is this more visible than in the workplace. If you’ve noticed that office talk has gotten a lot more political recently, you’re not alone. If you’re wondering about your rights as an employee or responsibilities as an employer or manager, keep reading. Talking Politics At Work There’s no doubt we’ve seen a big shift in how we…

How To Handle Difficult Employees and Poor Performance

May 7, 2021

It’s an all-too-common problem for team leaders and managers: dealing with an employee who isn’t performing well. Maybe they’re always showing up late or calling in sick. They require constant supervision and don’t seem to care about their job, turning in sloppy work. And remote working during the pandemic may be exacerbating the problem. This difficult employee isn’t only a problem for you. It’s a problem for your best employees,…

How to Go from COE (Chief of Everything) to CEO of Your Business

April 8, 2021

When you’re the owner of a small or medium-sized business, you’re often also the accountant, HR person, marketing director and office manager! I’ve worked with so many business owners who struggle with the same problem: there’s not enough of them to go around and you are having to do things that you really have no business messing with! It’s admirable that you roll up your sleeves and get into the…