Keep Your Best Employees by Mastering the Art of the Stay Interview

November 12, 2025

Every leader has experienced it – a top performer walks into your office, announces they’ve accepted another job, and you’re left wondering what went wrong. They seemed engaged, loyal, and satisfied. But the truth is, most employees don’t leave on impulse. They leave after weeks or months of unmet needs, unspoken frustrations, or unseen opportunities. And by the time an exit interview happens, it’s too late to make a difference.…

Why the Succession Planning Process Should Start Earlier Than You Think

October 8, 2025

Many business owners and leaders know they should think about succession planning, but far too many of them choose to push it off until later. To be fair, it often feels like a distant concern – something to worry about when retirement is around the corner or when your business has grown large enough to justify the effort. But the reality is, if you wait too long to start the…

10 Simple Steps to Improve Employee Mental Health

September 3, 2025

Employee mental health is one of the most pressing issues facing today’s workplaces. For small business owners, it can feel like a hidden challenge, as you see the effects of stress, burnout, or disengagement, but you may not always recognize the root causes. Left unaddressed, mental health struggles drain productivity, create tension within teams, and make it difficult for businesses to retain their best people. These challenges show up in…

How to Resolve Employee Conflict Quickly and Confidently

August 5, 2025

Employee conflict is inevitable, even in the most successful companies. Differences in personality, communication styles, and expectations can quickly turn minor misunderstandings into major workplace disruptions. And without effective intervention, these conflicts can quietly erode the morale of your team. As a small business owner, you probably dread these situations, and you might feel frustrated, overwhelmed, or unsure about how to resolve employee conflict. Perhaps you’ve even tried ignoring the…

How to Avoid Common HR Mistakes That Could Cost You Thousands

July 2, 2025

As a small business owner, navigating the complexities of HR can be daunting. Mistakes can easily be made, and unfortunately, they can lead to some serious financial and legal repercussions. But if you understand these pitfalls – and learn how to avoid them – you could end up saving your business thousands of dollars. So, if you’re sick of making HR mistakes, and you want to do whatever you can…

My Appearance on The Bulletproof Business Podcast

June 19, 2025

If you’ve ever felt like your team is holding you back instead of helping you move forward, the good news is you’re not alone. In my recent interview on Episode 123 of the Bulletproof Business Podcast, hosted by Simone Janssen, I explained why HR isn’t something you should put off or only think about once problems show up, and why it’s the foundation that every small business needs to grow…

Why HR Has a Bad Reputation and What Can Be Done to Change It

June 10, 2025

Your human resources (HR) department is intended to serve as a crucial bridge between you and your employees. Among other things, it helps to ensure that employees feel supported and policies are enforced fairly, while making sure your business is running as efficiently as possible. But despite this critical role, HR departments often find themselves grappling with a persistent image problem. And if you want to solve that problem, and…

Why Business Owners Choose Us Over Other HR Consulting Companies

May 2, 2025

When it comes to managing HR and leadership challenges, many business owners feel stuck. You’ve probably been there yourself – feeling like just another number on a crowded client roster, shuffled through automated responses, cookie-cutter solutions, and one-size-fits-all training programs. This impersonal, hands-off approach is common among most HR consulting companies, especially those serving hundreds or even thousands of clients simultaneously. But here’s the thing: Your business isn’t just a…

Upskilling vs. Reskilling: Which One Is Best for Your Business?

March 21, 2025

One of the biggest headaches for business owners today is figuring out how to keep their employees’ skills fresh and relevant. And in a world where it seems like a groundbreaking technological advancement is happening at each and every moment, this isn’t getting any less important. What’s more, the pace of this change is not going to slow down – at least not anytime soon. That being said, one of…

How to Create a Culture of Continuous Learning in the Workplace

February 24, 2025

As a business owner, building a solid team, and keeping employees engaged, are some of the most difficult things to do. And many business owners don’t want to be bothered, so they’ll just hire whomever, leave them to their own devices, and hope everything works out for the best. But after working in HR for the last four decades, and having seen the often-disastrous results that this approach can produce,…