Business Management, Customer Service & Safety Training

SKILLS & PERSONAL DEVELOPMENT TRAINING COURSES FOR EMPLOYEES, MANAGERS & BUSINESS OWNERS

What is that cost exactly?

• Unmeasurable damage to reputation
• Loss of employees
• Countless hours struggling to find resolution
• 6-7 figures ($$$) in legal fees and damages
• Possible bankruptcy

Harassment in the workplace is a very real threat. Combating the threat rests solely on the company and its leaders.

Failure to take preventative action puts the business, and its leaders, square in the crosshairs.

Luckily, protecting yourself is easier than you think.

My name is Katherine Hartvickson and I am a High-Performance Leadership and HR Consultant.

I’m so excited to provide access to training so you can now access top-notch small business management, customer service and safety training programs. This makes it possible for you to pay for just what you need – when you need it!

Whether you have 1 employee, 100 employees or even more, you’ll find what you need with hundreds of specific training topics related to:

	Employment Laws and Regulations: Pay practices, Equal Pay Act, Overtime, FMLA, ADA, I-9, Hiring compliance and more
	Customer Service skills: How to handle difficult customers and expert strategies for building long-term business relationships to keep your customers coming back for more
	Sexual Harassment: Diversity, violence in the workplace and more
	Handling Problem Employees: Develop strong leadership skills required to lead a high-performing team, Managing Employee Performance and more
	Professional Development: Workplace skills such as leading effective meetings, time management and more
	Workplace Safety: Active Shooter, Transportation, Personal Protective Equipment, Bloodborne Pathogens, Ladder Safety, Fire Extinguishers and more.

Harassment Prevention and Protection Courses Available

Choose from the following courses that will educate and protect you and your employees from harassment situations in your workplace:

HAR04 – Preventing Harassment in the Global Workplace– Employee Edition
Spanish: Conocimiento sobre el acoso sexual de los empleados
This course explains the benefits to everyone of supporting a respectful workplace and illustrates basic principles for promoting professional interaction in the workplace.

HAR05 – Preventing Harassment in the Global Workplace– Manager Edition
This course explains why it is important for a company to foster a respectful work environment. It also presents strategies for addressing inappropriate behavior in the workplace.

HAR06 – Sexual Harassment Prevention for Employees
This course helps participants identify the types of sexual harassment and recognize behaviors that may be considered sexually harassing in the workplace. Participants will also learn about courses of action available to victims, as well as the rights of employees and the responsibilities of employers relative to sexual harassment in the workplace. This course can help your company demonstrate its commitment to a fair, responsible and healthy organizational environment free from harassment and intimidation.

HAR07 – Sexual Harassment Prevention for Managers and Supervisors – California (AB 1825/2053)
Spanish: Prevención del acoso en el lugar de trabajo para gerentes – California (AB 1825/2053)
This two-hour course is intended to help develop a set of values in managerial and supervisory employees that will assist them in preventing and effectively responding to incidents of workplace harassment. This course is designed specifically to address the sexual harassment and abusive conduct training requirements under California law.

HAR09 – Workplace Harassment Prevention for Employees– version 2.0 (Title VII)
Focusing on the forms of harassment prohibited by federal law, this course will provide an overview of the types of behaviors that can give rise to harassment claims, including those based on sex, race, color, national origin, religion, age and disability. It will also discuss the benefits of and strategies for promoting a respectful work environment that is free of all forms of harassment, intimidation and discrimination.

HAR10 – Workplace Harassment Prevention for Managers–Multi-State Edition, version 2.0 (Title VII)
This two-hour course is intended to help develop a set of values in managerial and supervisory employees that will assist them in preventing and effectively responding to incidents of workplace harassment. This course is designed specifically to address the sexual harassment training requirements under California, Connecticut, and Maine law, but is applicable for supervisor and manager training in all states. Additional customization is required in order to fully address the state requirements.

HAR11 – Bullying and Violence in the Workplace
This course seeks to help employees understand the circumstances that can trigger violence in the workplace and offers strategies for preventing the escalation of conflict.

HAR15 – Bullying and Hazing on Campus
In this course, learners will become familiar with the characteristics of bullying and hazing, the appropriate paths of response to incidents of power-based interpersonal violence, and best practices for preventing, recognizing and responding to incidents of bullying and hazing on campus.

HAR16 – Conducting Investigations Based on Unfair Treatment or Harassment Claims
In this course you’ll learn how to conduct an investigation that is based on unfair treatment, harassment claims and other complaints.

HAR17 – Workplace Harassment Prevention for Managers in California (AB1825/2053), Connecticut & Maine
Managers and supervisors have a responsibility to both their employees and their company to know their role in preventing and responding to all forms of workplace discrimination and harassment, including sexual harassment and retaliation. This two-hour course is designed specifically to address the sexual harassment training requirements under California, Connecticut, and Maine law, but is applicable for supervisor and manager training in all states. This includes the California SB 396 requirements effective January 1, 2018 protecting gender identity, gender expression and sexual orientation.

PD18 – Handling Difficult Conversations Effectively
This course identifies the common challenges of difficult conversations and explores the strategies that can be used to handle them. Challenges can include a subject who’s not willing to engage in conversation or who looks to place the blame on you. By using various strategies and techniques to overcome these challenges, you can keep the conversation on track, manage your emotions and progress the conversation to produce positive outcomes.

›See all the available courses here

So many courses, so many benefits

As a member of my network you have access to over 275 web-based, expert-led courses including everything you need to prevent and manage harassment in the workplace.

• There is no need to hassle with offsite training
• You no longer need to hire high-priced trainers
• All training records are stored in one place and easily accessible 24/7

Also all courses are available in English; some are available in Spanish, and most include a certificate for courses your employees complete.

• Training can be completed on any PC or Mac
• Maintaining compliance is convenient and easy
• Reports are available so you can check to see who’s taken the training and who hasn’t
• Learning increases employee knowledge, retention and motivation
• You have legal proof an employee took the course if you need to discipline employees or defend a lawsuit

Are you ready to implement this affordable, all-in-one training system for your business?

There are 3 ways to gain access to all these courses:

Here’s to creating a high-performing team and highly profitable business!

To Your Inevitable Success,
Katherine Hartvickson
Quantum Ascendance

P.S. Still not sure if Business Management, Customer Service, & Safety Training is right for you? Send your questions to me at katherine@quantumascendance.com or call 903 245-2199 and I’ll be happy to answer any questions you might have.

Brought to by Katherine Hartvickson

Katherine Hartvickson is a High Performance Leadership Coach and HR Consultant. She is also the Founder & President of Quantum Ascendance, a company who focuses on helping small business owners get farther, faster.

After a rewarding career as an HR executive with several global organizations, she left the corporate world in 2009 to help small business owners, executives and career professionals reach their highest potential personally and professionally.

What separates her service from others is her extensive Human Resources experience while leading global teams and developing top performers in corporate environments. Because of this, clients develop themselves and within their own business, create high-performing teams for optimal profitability and growth.

If you are interested in knowing more about Katherine, visit www.QuantumAscendance.com.

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