As the end of 2019 quickly approaches, many employers are planning employee holiday parties to celebrate the season and show their appreciation. According to an OfficeTeam survey of more than 2,800 senior managers, 93% said their companies would be having holiday festivities this year. As fun as employee holiday parties can be, they can also strike fear in the heart of HR professionals, who must limit employer liability and staff…
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Growth is great, but along with it comes challenges. Many organizations find themselves having to decide when to outsource human resources functions to a consultant, or how to create a dedicated department for organizational support. As a small business owner you most likely had to handle all HR functions to manage costs, and then later realized that you were spending a lot of your time navigating uncharted waters when the…
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Whatever the size of your organization, over time people are going to come and go. And, it doesn’t matter if an employee has been at your organization for 10 months or 10 years; conducting an exit interview is an invaluable way to get honest feedback before he or she leaves. Here are a few stats from Gallup: Ninety-one percent of Fortune 500 companies conduct exit interviews Seventy-one percent of employees…
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I am a small business owner and encountered a problem I didn’t think would ever impact me. I’ve been in business for 12 years and employ over 35 full-time employees. I run a nice service business where everyone gets along fine. Or so I thought. One day I opened the mail and found a sexual harassment and discrimination charge had been filed with the EEOC claiming that the company had…
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Your Quantum Leadership Lesson: Using Desk Procedure / Standard Operating Manuals Having a desk procedures manual, often called standard operating procedures or a training manual, is essential to assure that the job gets done right every time and that nothing slips through the cracks. For small to mid-size employers that often face high turnover, it’s especially important that each position in the company has an up-to-date desk procedure manual, and…
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Your Quantum Leadership Lesson: How an HR Expert Helps You Manage Your Team Once you have employees working in your small business, you need to understand how to manage your team. You are an expert in your current profession but most likely you haven’t had any training in the complicated field of Human Resources. Hiring an HR expert as a consultant to set you up for success just makes good…
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Your Quantum Leadership Lesson: Bringing Your Team Together Through Cause Adoption The most important thing to learn about being a boss is that people are always #1, the processes in your business are #2, and then the service or product you provide is #3. If you don’t get the people-thing right the rest is just a hope and a prayer – not a plan. It’s your people who will take…
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