Category: Business Leadership

How To Retain Your Current Employees (and Survive The Great Resignation!)

October 27, 2021

I’ve been working as an HR professional for decades, and I can tell you that my colleagues and I have never seen anything like the ‘Great Resignation’ we’re now experiencing. American workers are quitting their jobs like never before, and can expect this trend to continue into 2022. When this pandemic started, there was so much we couldn’t predict, and I don’t think anyone predicted this ‘turnover tsunami.’ That said,…

How To Attract New Employees With Better Recruiting Processes

October 5, 2021

Building your ‘A’ team is one of the most important jobs you have as a business owner or manager. Get it right and you are well on your way to a profitable business. Get it wrong, and you’ll waste a lot of time and money on recruiting and training new people, adding unnecessary stress and overwhelm to everyone else on your team. There’s no doubt that attracting and choosing the…

How To Use ‘Stay’ Interviews To Keep Your Top Talent

August 23, 2021

Given the looming turnover crisis experts are now predicting, it’s more important than ever to keep employees happy. But in order to keep them happy, you have to know what makes them happy. And the only way to know what makes them happy is to ask them. A picture is worth a thousand words, and since a ‘stay’ interview is a first-hand picture of what your employee is thinking and…

Managing Multiple Generations In The Workplace

July 23, 2021

There’s no doubt that managers have a lot on their plate these days. Between managing remote work, divisive politics in the workplace and an increasingly diverse workforce, they certainly have their work cut out for them. The reality is that in today’s world, the workforce is diverse in just about every way you can think of – which is great because diversity strengthens your business. But it also means that…

How To Handle Divisive Politics At Work

June 3, 2021

Our world has changed. In 2021, that’s certainly an understatement. And perhaps nowhere is this more visible than in the workplace. If you’ve noticed that office talk has gotten a lot more political recently, you’re not alone. If you’re wondering about your rights as an employee or responsibilities as an employer or manager, keep reading. Talking Politics At Work There’s no doubt we’ve seen a big shift in how we…

How To Handle Difficult Employees and Poor Performance

May 7, 2021

It’s an all-too-common problem for team leaders and managers: dealing with an employee who isn’t performing well. Maybe they’re always showing up late or calling in sick. They require constant supervision and don’t seem to care about their job, turning in sloppy work. And remote working during the pandemic may be exacerbating the problem. This difficult employee isn’t only a problem for you. It’s a problem for your best employees,…

How to Go from COE (Chief of Everything) to CEO of Your Business

April 8, 2021

When you’re the owner of a small or medium-sized business, you’re often also the accountant, HR person, marketing director and office manager! I’ve worked with so many business owners who struggle with the same problem: there’s not enough of them to go around and you are having to do things that you really have no business messing with! It’s admirable that you roll up your sleeves and get into the…

How to Avoid “Communication Bombs” Between Employees

February 14, 2021

Communication in the workplace can make or break your organization. If your employees are communicating effectively at work, your company is going to be much more successful. When your employees are communicating effectively at work, it: Strengthens the company culture Increases productivity and quality Avoids confusion and duplication of work Keeps everyone accountable and on-track with their tasks However, if your people are snapping at one another out of stress…

How to Keep Your Top Employees from Quitting in 2021

November 13, 2020

It’s nearly the end of 2020, and what a year it’s been. The entire world has changed the way we interact with friends and family, work, play, shop…and so on. For many business owners, this global shift has made 2020 a year of reactivity rather than productivity. It’s been hard for many employers to look beyond maintaining their cash flow, dealing with fewer staff and customers. Plus, they have to…

Effective & Empowering Performance Management of Remote Workers

September 15, 2020

Thinking back to pre-COVID-19 times, how did you manage your employees’ performance? I’m sure it was much easier when you were in the same room as your staff, providing feedback or answering questions when you could make “real” eye contact and read their body language. But when your workforce is at home, things get trickier. Managing and evaluating performance isn’t so straightforward anymore. Here are a few reasons why it’s…