Why Standard Operating Procedures Are So Important

Why Standard Operating Procedures Are So Important

Believe it or not, a lot of business owners don’t take the time to create standard operating procedures. After working as an HR and leadership consultant for many years now, I’m sad to say I’ve seen this time and time again across all kinds of different clients in a variety of industries. Either they come to me to write their standard operating procedures because they’ve never bothered to do it…

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From Boomers to Zoomers: How to Deal With Generational Differences in the Workplace

From Boomers to Zoomers: How to Deal With Generational Differences in the Workplace

In this day and age, workplaces are more diverse than they ever have been. And while this diversity offers a long list of benefits, it also poses a unique set of challenges, not least when it comes to generational differences in the workplace. Like it or not, people from different generations often see the world from completely different perspectives. They work differently, communicate differently, and have different values, goals, strengths,…

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Transitioning From Manager to Leader: How Leadership Coaching Can Help You Make the Change

Transitioning From Manager to Leader: How Leadership Coaching Can Help You Make the Change

If you’re a manager, chances are you’re the kind of person who’d like to move up the ladder into a more senior leadership role. But transitioning from manager to leader can be tough, as these roles come with vastly different responsibilities, and many of the traits of a great manager are actually not conducive to being an effective leader. This can create many issues for the organizations these leaders are…

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How to Create KPIs That Will Actually Motivate Employees

How to Create KPIs That Will Actually Motivate Employees

If you own a business, or you’re leading a department, you’re probably well aware of how tough it can be to motivate employees. But believe it or not, one of the best ways to do this is by creating key performance indicators (KPIs) that clearly define what success looks like. Now, depending on what you think about KPIs, this might sound a bit counterproductive, but trust me on this. After…

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How to Maintain Accountability for Remote Workers

How to Maintain Accountability for Remote Workers

After everything that’s taken place over the last few years, working from home has become more common than ever. Love it or hate it, remote work has gone from being an obscure luxury that only a select few enjoyed, to something that a large percentage of the workforce is able and willing to do. For example, a survey on flexible work from McKinsey & Company, which surveyed 25,000 Americans last…

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What Does an HR Person Do?

What Does an HR Person Do?

After working in human resources for several decades, it has become painfully obvious that many business owners have no idea what an HR person does. And oftentimes, their ideas about what they should be doing couldn’t be any further from the truth. Generally speaking, HR people tend to do just about everything, whether that’s bookkeeping, office management, hiring, firing, or just ordering some pizza for an employee meeting. That being…

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How to Set Business Goals and Ensure Your Team Can Help You Achieve Them

How to Set Business Goals and Ensure Your Team Can Help You Achieve Them

If you own a business, you want your team to hit the ground running as soon as the new year begins. And if you want to make sure that happens, you can’t wait until the spring to set business goals, define accountabilities, or decide how you’re going to evaluate your employees – you need to do it now before it’s too late. This way, everyone on your team will be…

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Inflation Is Affecting Employee Retention. Here’s What You Can Do About It

Retaining your best and brightest employees can be difficult, even in the best of times. But when inflation is through the roof, eroding the value of every dollar, employee retention gets even tougher. This is nothing new, though, as the relationship between inflation and people quitting their jobs has been well-known for years. According to an article from the Federal Reserve Bank of Chicago, research has shown that there’s a…

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Why You Should Apply for the Employee Retention Credit Now – Before It’s Too Late

Apply for the Employee Retention Credit Now – Before It’s Too Late

Since March of 2020, business owners have been living through one nightmare after another. Some new start-up businesses didn’t even have a chance to get their feet wet before everything came crashing down around them! Whether it was because of limits on capacity or operating hours, supply chain issues, or having to shutter their businesses entirely, most business owners have been severely affected by the policies imposed during the pandemic.…

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How to Know When You Should Promote Employees (and When You Shouldn’t)

How to Know When You Should Promote Employees (and When You Shouldn’t)

When promoting employees, a lot of employers don’t put enough thought into it. From an employer’s point of view, it usually seems like a good idea, and it feels good to give employees more responsibility, recognition, and compensation. At the same time, when employers promote employees, they tend to feel like they’re doing them a favor, and they expect them to be grateful for the opportunity and the perks that…

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