Like it or not, if you want to ensure your team is performing at its best, employee training and development is a must. Unfortunately, many employers don’t take this into consideration and would prefer not to have to deal with this sort of thing. But the reality is if you want your team to be productive, and your business to be profitable, while preventing it from becoming a revolving door,…
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Replacing an employee is an incredibly expensive endeavor, and there’s just no way around that. From the costs of recruiting, training, and onboarding, to the inevitable loss of productivity that takes place, no matter how you slice it, it’s going to cost you a pretty penny. In my experience, many business owners don’t understand the true cost of turnover, and as a result, they often hire and fire much too…
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As an employer, you want to cultivate respectful relationships with everyone who works for you. And you want to do whatever you can to build a solid team that will help you ensure the long-term success of your business. But some employees may hinder the respect, success, productivity, and teamwork you’ve worked so hard to build, and it’s in these kinds of situations that you may have to terminate an…
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If you have employees, you probably spend more time with them than your own family. That being said, you want to do everything in your power to build respectful relationships with them, giving them as much compassion and empathy as you can, otherwise, you’re going to end up driving each other nuts. But when you’re dealing with something like time theft, you have to find a balance between maintaining those…
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A lot has been said about the importance of employees making a great first impression. But the truth is it’s just as important for employers to make a great first impression on employees, and much of that impression is formed during the onboarding process. In my experience, a lot of companies’ onboarding processes tend to be fraught with issues and inadequacies, and this seems to be especially true when it…
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Believe it or not, a lot of business owners don’t take the time to create standard operating procedures. After working as an HR and leadership consultant for many years now, I’m sad to say I’ve seen this time and time again across all kinds of different clients in a variety of industries. Either they come to me to write their standard operating procedures because they’ve never bothered to do it…
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If you’re a manager, chances are you’re the kind of person who’d like to move up the ladder into a more senior leadership role. But transitioning from manager to leader can be tough, as these roles come with vastly different responsibilities, and many of the traits of a great manager are actually not conducive to being an effective leader. This can create many issues for the organizations these leaders are…
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If you own a business, or you’re leading a department, you’re probably well aware of how tough it can be to motivate employees. But believe it or not, one of the best ways to do this is by creating key performance indicators (KPIs) that clearly define what success looks like. Now, depending on what you think about KPIs, this might sound a bit counterproductive, but trust me on this. After…
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After everything that’s taken place over the last few years, working from home has become more common than ever. Love it or hate it, remote work has gone from being an obscure luxury that only a select few enjoyed, to something that a large percentage of the workforce is able and willing to do. For example, a survey on flexible work from McKinsey & Company, which surveyed 25,000 Americans last…
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After working in human resources for several decades, it has become painfully obvious that many business owners have no idea what an HR person does. And oftentimes, their ideas about what they should be doing couldn’t be any further from the truth. Generally speaking, HR people tend to do just about everything, whether that’s bookkeeping, office management, hiring, firing, or just ordering some pizza for an employee meeting. That being…
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